Free for independent properties
A free lost and found log. No spreadsheet, no card required.
Homebound is free lost and found software for independent hotels, motels, B&Bs and venues: one searchable lost property log. Photo the item and the guest gets an email once you confirm it's theirs.
Free for hotels, motels & venues · No subscription · No setup fee · No contract
For small properties
A spreadsheet can hold a list. It can't do anything with it.
Most independent properties track lost property in a shared spreadsheet, a notebook at the front desk or a note in their PMS. It works, until a guest calls asking about a charger, and someone has to scroll back through weeks of rows to find it, then call the guest back, then figure out how to get it to them. Homebound is the free upgrade from the list to the log: it still takes seconds to add an item, but the guest-facing follow-up happens on its own.
What's actually free
Free for hotels, motels and venues. No subscription, no setup fee, no contract.
Included, always free
Photo-based item logging from any phone
One searchable log, replacing the spreadsheet
Automatic guest email when their item is found
Claim tracking from found to returned
Only if a guest chooses it
If a guest wants their item shipped, they choose a courier and pay for it at checkout. Your property is never invoiced, and logging an item never requires a guest to pay for anything.
The upgrade
What changes when the list becomes a log.
| Spreadsheet or notebook | Homebound, free |
|---|---|
| ✕Rows anyone can edit or delete | ✓One log with a timestamped history per item |
| ✕No photo, easy to misidentify an item | ✓Photo attached the moment it's logged |
| ✕Staff calls or emails the guest manually | ✓Guest emailed a photo once staff confirm the item is theirs |
| ✕Guest has no way to arrange shipping themselves | ✓Guest can choose a courier and pay for it online |
Get started
Three steps, no setup project.
Tell us about your property
A quick message is enough, with no forms to fill in.
We set up your free log
Your property is live with a mobile-friendly link for your team, usually the same day.
Start logging found items
Photo, location, done. Once you confirm whose it is, we email the guest.
Common questions
Frequently asked questions
Is this actually free, or is there a catch?+
Logging, search, guest notification and claim tracking are free for hotels, motels and venues. No subscription, no setup fee, no contract and no card required to start. The only money that moves is a guest paying for the courier if they choose to have their item shipped. None of it is charged to your property.
Do I need a credit card to sign up?+
No. There's nothing to enter and nothing that expires. If a guest never asks for shipping, your property never touches a payment at all.
What's the difference between this and a shared spreadsheet?+
A spreadsheet only stores what your team types in. It can't notify a guest, take a photo or get an item shipped. Homebound replaces the spreadsheet and the follow-up phone calls with one searchable log that emails the guest and arranges shipping once you confirm the item is theirs.
Will this replace the lost and found module in our PMS?+
For most independent properties, yes. PMS lost-and-found modules are usually a basic internal note field with no guest-facing side. Homebound can run alongside your PMS as a standalone tool just for lost property.
Is this only for small hotels?+
No. Independent hotels, motels, B&Bs, guesthouses and venues use it as-is, and so can larger hotels. Each property in a group keeps its own log and staff logins, and a group manager signs in once to see and act on items at every property.
Get started
Start your free lost and found log today.
No card required, no contract. Running a larger hotel or a group of properties? See how Homebound works for bigger teams.