For hotels
Know where every found item is.
No more logbook or spreadsheet. Reception can see each item's status, from found to posted.
Lost property software for Australian hotels, motels & venuesGuests leave things. We get them home.
Your team logs what it finds and guests report what they've lost. We book the courier that sends it home, so nobody plays phone tag or queues at the post office.
Free, with no contract
For guests
Left something behind? We'll post it to you.
We email you a photo of your item. Pay for postage by card and track it to your door.
Report a lost item →Pricing
$0 for your property. Guests pay postage to get their item back.
No subscription, no setup fee and no contract. Unlimited logins for your team.
See what's included →Guides
Unclaimed property laws, state by state.
Plus a handling procedure, a shipping policy and how Homebound compares.
Read the guides →How it works
Three people, one lost wallet.
Housekeeping
Logged before the trolley moves.
Housekeeping takes a photo on their phone, AI fills in the description and they add the room number.
The guest
The guest gets a photo and a link to pay.
Guests report a lost item on our site, or your team logs it when they call. AI compares their description, and where and when they lost it, with what your team has logged, and gives a reason for each likely match. Your team confirms the right one and the guest pays for postage by card. Nobody reads card numbers over the phone.
Reception
Hand the parcel to the courier.
We book a courier and email you the label. Pack the item, stick the label on and the courier collects it from reception. The guest gets tracking updates, and we email you if the courier reports a problem.